Terms & Conditions.

Acceptance and scope

These Terms & Conditions govern your use of the NutraMarck website and your initial interactions with NutraMarck Life Sciences Private Limited (“NutraMarck”, “we”, “us” or “our”). By using this website, you agree to these terms.

These website terms do not replace a signed quotation, purchase order, manufacturing agreement, distribution agreement, non-disclosure agreement or other written commercial document. If there is a conflict, the specifically agreed written commercial terms will apply to that project.

Website information and permitted use

The website provides general information about our capabilities, products and services. It is not medical, legal, regulatory or investment advice and must not be treated as a substitute for professional advice.

You may use the website only for lawful business purposes. You must not attempt to disrupt its operation, gain unauthorised access, introduce harmful code, scrape it at scale, misrepresent your identity or use its content to infringe another person’s rights.

We aim to keep information accurate, but availability, specifications, formats, packaging, timelines, certifications and capabilities may change. Website content is not a binding offer or guarantee.

Enquiries, samples and quotations

• Submitting a form, calling us or sending a project brief does not create a contract or reserve production capacity.
• A quotation is valid only for the period stated in it and may be revised if the scope, quantity, ingredients, packaging, taxes, freight or regulatory requirement changes.
• Samples are for evaluation under the stated conditions. Sample appearance, taste or performance may require refinement before commercial production.
• A project begins only after the required approvals, documents and payments have been received and confirmed by us in writing.

Manufacturing and private-label projects

Every project is subject to technical feasibility, ingredient availability, production capacity, applicable law and mutually agreed specifications. Minimum quantities, including any Zero MOQ offer, apply only to eligible products, packaging and programmes expressly confirmed by NutraMarck.

Commercial production may begin after approval of the relevant formula, sample, specification, artwork, packaging and commercial terms. Reasonable variations may occur between samples and production batches, or between batches, because of permitted raw-material, colour, flavour, botanical or manufacturing tolerances.

Any development timeline shown on the website is indicative. The confirmed timeline starts only after all dependencies assigned to both parties are complete.

Your responsibilities

You are responsible for providing complete and accurate project information and for reviewing all materials sent for approval. Unless otherwise agreed in writing, you are responsible for:

• Confirming that the proposed product, label, claims, trademarks and marketing are lawful in the intended market.
• Supplying accurate artwork, brand assets, barcodes and mandatory business or regulatory information.
• Obtaining market-specific registrations, import permissions, licences or approvals assigned to you.
• Reviewing and approving formulations, samples, specifications, labels and packaging before production.
• Using, storing, transporting, marketing and selling supplied products in accordance with applicable instructions and law.

Payment, delivery and cancellation

Prices, taxes, payment milestones, freight, delivery terms, title, risk, inspection, cancellation and return conditions will be stated in the applicable quotation, invoice, purchase order or agreement.

Estimated dispatch or delivery dates are not guaranteed where delay results from client approvals, payment, testing, supplier availability, logistics, regulatory action, force majeure or another event reasonably outside our control.

Custom formulas, printed packaging, procured materials and work already performed may be non-cancellable and non-refundable. Any shortage, transit damage or specification concern must be reported within the period stated in the applicable commercial terms, with supporting evidence.

Intellectual property and confidentiality

The website, its design, copy, graphics and NutraMarck branding are owned by or licensed to NutraMarck. You may not reproduce, modify, distribute or commercially exploit them without prior written permission.

Ownership and permitted use of formulas, specifications, artwork, tooling, test data and other project materials will be determined by the relevant written agreement. Each party remains responsible for ensuring it has the right to share materials provided to the other.

Confidential project information should be shared under an appropriate non-disclosure agreement where required. General website enquiries should not include unnecessary trade secrets or sensitive personal information.

Disclaimers and liability

To the extent permitted by law, the website is provided on an “as available” basis. We do not guarantee uninterrupted access or that every item of website content will always be complete, current or error-free.

NutraMarck will not be responsible for indirect, incidental, special or consequential loss arising solely from website use or reliance on general website information. Liability relating to a commercial project will be governed by the written terms agreed for that project.

Nothing in these terms excludes or limits any liability or right that cannot lawfully be excluded or limited.

Changes, governing law and contact

We may update these terms when our website, services or legal requirements change. Updated terms apply from the date shown at the top of this page.

These website terms are governed by the laws of India. Subject to any mandatory legal rights and any dispute mechanism agreed in a separate contract, courts having jurisdiction in Karnal, Haryana will have jurisdiction over disputes concerning these website terms.

If any provision is held invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision is not a waiver of it.